Living Room

REVIEWS

We understand the importance of reviews - true, authentic reviews from Real People who have truly used our service and assessed their experiences. We are proud to provide ACTUAL REVIEWS straight from their source. Take a look and see ... Ritz is dedicated to excellence and 5 Star Customer Service.

.Seriously.

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Kelsey Loehr | Santee

[ FOUR STARS ]

As a first timer going through a remodel, my family and I had tons of questions and no idea what to expect. We needed to add on a master bedroom for my Mom and expand and remodel our kitchen in Santee. Ritz Design Build from the beginning were nothing but helpful and patient. The designer took the very rough outline of what we wanted and gave us the most amazing layout and plan. When the work actually started, it went very fast. All the guys that were sent to work on the build were great. It didn't matter who was here, they were always kind and professional. As with anything, issues did pop up, but how they were dealt with is what makes it so easy to leave this review. For example, our linen closet was made into a coat closet and the painters misunderstood they were supposed to paint the whole first floor not just half. Once we brought it up it was an instant apology and a quick email of when it could be corrected by. We never felt like our question or concerns were blown off or made to feel like they didn't matter. We will gladly refer them to anyone we know who needs a remodel or build done. My only suggestion for improvement would be a checklist of items needed for installation in more timely manner.

Patrick Taylor | San Diego

[ FIVE STARS ]

I am a hard grader and I realize I have high expectations as it concerns quality work and customer service. Ritz Design Build knocked it out of the park. Experienced and talented staff. Very responsive. Quality material. Attention to detail. Focus on customer satisfaction. Did I mention that this project was started and completed in 2020 during COVID? Ritz got it done in the time frame that was promised. Incredible work Ritz Design Build! Any future projects will be worked by Ritz Design Build. Fact.

Chanel Torbie | San Diego

[ FIVE STARS ]

I can totally recommend Ritz Design Build. I hired Ritz for room addition and remodel. Despite Covid-19 situation, they work hard to meet the planned schedule while executing quality workmanship. I really love the result. I believe that they sincerely want to make their customer happy. I would hire Ritz again.

Virginia McCracken | San Diego

[ FIVE STARS ]

Ritz Design Build constructed a beautiful bathroom addition to our home in Imperial Beach. Their excellent design helped maximize limited space and carefully integrated the new addition with the existing structure. Their skilled, experienced workers obviously took pride in their work. Our interaction with all members of the team was pleasant and helpful. Their communication was friendly and they responded quickly to questions. We would not hesitate to recommend them to other homeowners seeking a high quality result.

Bernie Clark | San Diego

[ FIVE STARS ]

Ritz Design Build built our dream dining room. All we thought we wanted was a rectangular room large enough for a table for 12. We live in an HOA in the Tierrasanta area of San Diego CA and have a small back yard with not much room for expansion. The Ritz team designed (thanks John!) and built a gorgeous, perfectly sized dining room with a vaulted ceiling and two push-out windows. In addition to the dining room Ritz also added two arches to our existing living area, built beautiful cabinets in our original small dining area, replaced our flooring and redesigned our fireplace. The result is an updated living space with character!

Every member of the Ritz team - designers, demolition crew, framers, carpenters, painters, etc. - was professional, personable, polite and patient. Having heard stories about the earthiness of construction crews we were especially pleased that we never heard a "bad" word. Plus, they cleaned up the area before leaving each day. Our ace project manager, Tom, kept the process moving along and updated us daily, usually in person, so we knew what to expect next. The designers helped us select granite, flooring and a design for the fireplace mantle. We are 100% pleased with our new living space! When we are ready for additional home improvement we will be calling Ritz Design Build.

Heidi Steiner | San Diego

[ FIVE STARS ]

I did an extensive remodeling project with Ritz Design and they delivered an outstanding job. The project involved pushing out two walls, new windows, doors, kitchen, bathrooms, flooring, insulating all walls, outdoor room and new roof. Ritz Design stands behind their work and honors your warranty. I highly recommend Ritz Design for any remodeling project and would hire them again.

Nancy Milligan | San Diego

[ FIVE STARS ]

They did a great design on my kitchen remodel and it turned out really nice. I liked the project manager, Chris Waymire, but he was let go at the end of the job for some reason. All in all, I felt they went above and beyond in many respects. I think the price/value was good too. I talked to three general contractors one was at a much, much higher price. For the same money, I might've been able to get new cabinets but no serious remodeling done.

Another GC I spoke to had some great ideas, but it sounded like he'd be doing far less work for my budget. Ritz is the only one that stuck fairly close to my budget and did everything I wanted.

My one criticism is that they've taken 3 months to take care of some issues (minor) that popped up after the install. Some drywall cracking, loose cabinet doors, 2 electrical problems. I initially gave them 4 stars being so slow to do their warranty work, but I had a talk with the owner and he apologized and promised to do better. They are now taken care of and hopefully nothing further will go wrong.

Mark Peifer | San Diego

[ FIVE STARS ]

Our experience with Ritz was one of the most professionally satisfying experiences we've ever had. After designing and building no less than four homes as we traversed the country, first in the Navy and then in civilian life, we like to think we learned something about good design, permitting and construction practices. The professionals at Ritz have, in our mind, re-defined the standard of excellence for us.

We built a two-car garage with a small granny flat apartment above it; certainly not one of Ritz's high dollar projects, but you wouldn't know it by the attention given our project from start to finish from every member of the design and construction teams.

Many know, at least intuitively if not by experience, that the most important part of any construction project is the foundation. If it isn't plumb and square then nothing else that follows will be either. Sure, a good framing crew can cover up foundation mistakes, but that wasn't the case here. The foundation was perfect (I had it independently checked). And the framing crew? Absolutely the very best I've ever had the pleasure of working on any of my aforementioned four homes. I can say the same for the electrician, mason, painter and on and on. I learned long ago you can tell a lot about a company and in this case a construction team by how clean they keep the construction 'zone' during the day and how they leave it at the end of the day. Not only is it a sign of pride they have in their work, but it is an indicator of how the workers think about their own safety and that of the homeowner. On our last home project, I had to 'get after' the company owner several times for the project not meeting my safety and cleanliness standards. For our Ritz project, I never had to make that call.

As I told the owner of Ritz, his subcontractors, many of whom have been with him for several years (which is almost unheard of in this business) are his competitive advantage over all the other build/design firms in SD. Truth be told, we don't refer to the team that worked on our project as subcontractors; to us they were no less than expert craftsmen.

Did the project go perfectly, without flaws? Of course not. I've never had a home build go perfectly, but this one was closer than all the others. The owner was active, engaged and committed to making it right. One of the mistakes was, admittedly ours. In trying to save some money we insisted on a cheaper shower product installation only to have to agree late in the project we were wrong. He had every right to charge us for not only the demolition of the old plastic shower, but then to 'stick it to us' for the new tile installation, especially since our 'change order' delayed the overall project schedule. He surprised us with his generosity and desire to make sure we were satisfied.

We are big fans of Ritz and the people behind the logo. We've told the team at Ritz to use us as references. We can provide no better recommendation than that.

Tracy Famighetti | San Diego

[ FIVE STARS ]

True Professionals.

Steve Howell | San Diego

[ FIVE STARS ]

Will Johnson | San Diego

[ FIVE STARS ]

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Brian M. | San Diego

[ FIVE STARS ]

I hired Ritz to do a room addition and modernize the entire front facade of my house last year. The whole crew was a pleasure to deal with, from Eddie on the design, Shar and Audrey on the administrative side, Bill and Sam on construction, and especially Dick as the GC. The thing that stuck out the most to me was their upfront honesty. In my first meeting, Shar said to me "this is construction, at some point during the project we will make a mistake, but we will fix it". Luckily, the only issues we had were some water intrusion problems due to rain during construction but those were easily resolved.

When the project was all said and done I think my change orders amounted to around 5% of the original quote. To me, this says they did a good job of thoroughly reviewing all the options up front and so the changes during construction were minimal. It's been exactly one year since the project was completed and everything is still as good as new and we've had no issues.

To this day, I still get random compliments on the work from people walking or driving by. I would definitely hire Ritz again.

Chanel T. | San Diego

[ FIVE STARS ]

I highly recommend Ritz Design Build. I did 2 room additions before Ritz over the decades. I must say that Ritz Design Build over performed the past contractors.  Ritz is the residential specialist, and not just owners but also each subcontractor really cares the quality and outcome. Ed, the owner of Ritz genuinely wants to give a happy result for his customer. They were on time and in budget despite Covid-19 related delay of the suppliers.  I would definitely recommend Ritz to anyone.

K S. | San Diego

[ FIVE STARS ]

Ritz Design Build just finished construction of a "Granny Flat"  for us.  It was, in my view, a quite complex undertaking and I was somewhat nervous at the start.  It involved building a small 2-bedroom 1-bath house that was added on a vacant lot behind an existing house.  

Initially, Ritz called a meeting and with great care created a design that captured all the requirements to meet our needs.  It was easy to imagine the look of the new house with their three-dimensional computer images projected on the big screen monitor mounted on the wall.  That really helped us see the workability of the floor plan.  

Their team performed like a fine tuned machine from conception to construction completion.  They had many other projects going on in unison but managed to meet every requirement on our project which included being present for city inspections, utility meets with SDG&E and many other demands.  They still kept us on track for the scheduled completion.  

Our Construction In-Charge was Dick Miller and he was outstanding.  I give him an A++ rating.   He is well versed in all phases of construction, city ordinances, city building codes and just common sense knowledge.  Also, he was very accommodating for anything we needed or inquired about and a pleasure to work with.  

Although we are not in the construction field, we both have a knowledge of building standards and give a very high rating to all those skilled professionals that were involved with our project.  They all delivered quality work and were personable to work with.  We got to know all of them; electrician, plumber, structural wood framers, roofers, HVAC specialist, stucco, concrete and all the helpers.  

This was a very stressful complex endeavor but this great team helped to alleviate some of the major concerns.  I've heard horror stories from friends about building additions and construction projects that weren't completed or weren't up to standard.  You can rest assured that this team won't let you down.

Bethany N. | El Cajon

[ FIVE STARS ]

From beginning to end, Ritz Design Build provided excellent service. Everyone we worked with was friendly, helpful and honest. They did an amazing job on our room addition and did everything with our budget in mind. Our project manager, Dick, was great at communicating with us on what to expect, our timelines and made sure that our expectations were met. The owner, Shar, ensured that our home and living conditions were not severely interrupted. She seemed as though she was personally invested just as we were. Matt, the architect brought our vision into reality and provided tasteful suggestions keeping our wishes and budget in mind. Every single step was as easy and as stress-free as possible. We would recommend them for any job you need done.

Jim S. | San Diego

[ FIVE STARS ]

We selected Ritz to do our home remodel after they did another house in the neighborhood.  That person had been through several remodels on other properties and chose Ritz to work on their current house.  We were not disappointed.  Ritz Design Build has excellent subcontractors that get the job done right the first time. Their designer is excellent and  came up with a couple different designs on how we could expand the bathrooms and master bedroom.  The design we chose was very efficient with no dead space.  They even let us get a late design change in the day the foundation was being dug which made the house that much better.  
One thing we liked is that Ritz let us have a fair amount of autonomy on the project as far as picking out tile, flooring, cabinetry, vanities, roofing, etc.  They will do everything for you if you want, but we preferred to be fairly hands on in the process.  This worked out very well and was a win win.   Although we did have a few small issues, they were resolved quickly and to our satisfaction.  If you are looking for professionalism, exacting standards, precision workmanship and timely execution of your remodel, you will find all these in Ritz.  Very happy with the overall result from Ritz Design Build.

Amy S. | San Diego

[ FIVE STARS ]

They came in and saved us after we had found out that our permitted plans that had taken 4 months and $7500 from an architect were unbuildable.  They not only drew up new plans and got the permits for us but assisted us in getting a refund from the old permit.  Our addition of a bedroom and dining room went up in just a few weeks and the guys from BudgeIt were not only profesional and efficient but also very hardworking and considerate of our young children and dogs.  They went above and beyond at every turn and we are so happy with our new space.  We look forward to working with Ed Ritter and the whole team in the future.  Thanks guys!!!

Dominick U. | San Diego

[ FIVE STARS ]

We were very Pleased to do business with them! The Entire team gave us 5 star service! Really professional ,Clean and Great attention to detail. They came out to our El Cajon location and took care of our every need. It's Really nice to finally find a Solid company like Budge-It, to get the job done...As well as making all of your visions and dreams become a reality!

Tanya B. | San Diego

[ FIVE STARS ]

Ed Ritter, and his son are top notch, contractors, and carpenters. Very through, very well priced, and quite easy going. good contractors are really hard to find these days. Many contractors just dont do what they say there going to do, but these guys do that and more. I would highly refer them if you are in need of a home remodel/addition.

Eric T. | San Diego

[ FIVE STARS ]

I have worked with Ed Ritter twice now. We remodeled in 2004 and again in 2010. We have been extremely pleased with the designs they have created for us and the speed in which the projects took place. Our second story addition in 2010 took about 4 months from start to finish, which was amazing. The house looks great and it's a perfect place for our family as our kids get older. Thanks guys. We appreciate the personal touch throughout.

Scott G. | San Diego

[ FIVE STARS ]

Thank you Ritz Design!  The team at Ritz helped us achieve our goal of completing an 800 sq ft addition to our home in Clairemont, including a living/dining area, master bedroom suite and additional 1/2 bath.  The process was easy and the guys were there 100% of the time to answer all of our questions.  We felt very comfortable with all of the explanations from the first design to the inspection process to the completion of the project.  We were very confident that the Ritz team would complete the project on time and we were right, they one upped us and completed the project earlier than anticipated.  All of the people who worked on the project we respectful and easy to work with.  Would I work with the Ritz team again?  You bet!  I highly recommend them and am happy to write this review.  Thanks again Ritz!!

 
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Danielle Yockman | San Diego

[ FIVE STARS ]

We contacted Ritz Design and Build a little over a year ago about potentially adding on to our home. We had a large backyard, but were limited by both a pool and an existing detatched garage. They worked with us to design and build a 621 square foot addition that added a den and masterbedroom suite off the back of our house. To start, we requested bids from four companies, but Ritz came in with the best price and a flexibility that made our project possible. And wow, we got what we paid for and more! Ritz's team of contractors are excellent. They were generally quick, professional, and showed a pride in craftsmanship that is often not seen today. It mattered to the whole team that the work they did was of excellent quality, not just good enough. And they moved quickly once they were able to break ground. From demo to final inspection we were just under five months. Since we were responsible for providing all fixtures, their success hinged on our ability to have things when they needed them. We held up our end and they held up theirs. We moved in to the new space the week before Christmas though final inspection didn't occur until January. As with any contractor, we had our challenges, but with Ritz we were able to work through them and keep the project moving forward. In the end, it was worth all the stress and angst that comes with a project of this size. If you are looking to add on or remodel your home I would highly reccomend the Ritz team.

beeknee | San Diego

[ FIVE STARS ]

We hired Ritz Design Build to add a dining room to our HOA home in San Diego CA. Our small back yard restricted the size of the room but Ritz designer John K. designed a room that met HOA "matching" requirements, is large enough for a table that seats twelve, is beautiful and has character. Ritz also built cabinets, added two arches, upgraded our flooring and modernized our fireplace mantle. Our project manager, Tom, communicated with us daily so that we knew what to expect and kept the process moving so smoothly that the work was completed earlier than we expected. With Laura's help we made good material selections so that all three adjoining rooms work together. All those involved in our remodel were skillful and professional. We are 100% pleased with the work done by Ritz Design Build. Our family and friends are impressed and we happily recommend Ritz Design Build.

sam_gina | Clairemont

[ FIVE STARS ]

Before even coming across Ritz Design, my husband and I had interviewed multiple people in interest of building an addition to our house. When we called Ritz Design to set up a consultation we immediately knew right then that they were the team to do it. Ed is an extremely nice gentlemen and listened to everything that we had to say. Ritz Design built our home addition in Clairemont. They designed and built a laundry room, 3 bedrooms, 1.5 bathrooms and a jacuzzi area in addition to our existing home. Eddie did a tremendous job in designing the layout and making the plans. The team took care of everything in terms of getting the city permits - which took about 3 months to get. The entire project in itself lasted 5 months. Our friends and family did not think that it was not going to get done within the contracted time - and what do you know, it did! Communication at first was great but then it became misinforming and we did have some misunderstandings. Once the issue was addressed everything ended up amazing! Tom was our project manager at the end and he was a great blessing to the job as we were dealing with not just the chaos of construction but with also a newborn baby. We loved everyone who came on site to work - the plumber (Mike), electrician (Dave), painter (Dale), and the carpenters (Mark and Gavin). Ritz Design is definitely the company you want to go with. They treat their customers houses as if it were their own. We will definitely be using them for any future projects we want to take on in the future. Thank you all for everything that you have done!!!

heidistnr | San Diego

[ FIVE STARS ]

I did an extensive remodeling job with Ritz Design and was very happy with the completed project. It involved pushing out two walls, an outdoor room, kitchen and bathroom remodel as well as all flooring and a new roof. All was done very professionally and the company stands behind their work which is very hard to find nowadays. I can only recommend Ritz Design and would hire them again.

steve43 | Imperial Beach

[ FIVE STARS ]

Ritz Design Build constructed a beautiful bathroom addition to our home in Imperial Beach. Their clever design helped maximize limited space and integrated the new addition to our existing structure. Their workers were skilled and experienced and obviously took pride in the quality of their work. Our interaction with all members of the team was pleasant and helpful. Communication was excellent and we received a quick response to any questions. There was careful scheduling of all the trades and we were always informed if workers would be present on our property. We could not be happier with the result and would recommend Ritz Design Build to anyone interested in a high quality result.

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Diana A. | Vista CA

[ FIVE STARS ]

I was very impressed with the Ritz Design Team. They came to my house to view the property, were very knowledgeable, professional and personable. They were patient ,answered all of our questions and gave us options that we had not thought of. I totally recommend this company.

Bethany N. | El Cajon, CA

[ FIVE STARS ]

From beginning to end, Ritz Design Build provided excellent service. Everyone we worked with was friendly, helpful and honest. They did an amazing job on our room addition and did everything with our budget in mind. Our project manager, Dick, was great at communicating with us on what to expect, our timelines and made sure that our expectations were met. The owner, Shar, ensured that our home and living conditions were not severely interrupted. She seemed as though she was personally invested just as we were. Matt, the architect brought our vision into reality and provided tasteful suggestions keeping our wishes and budget in mind. Every single step was as easy and as stress-free as possible. We would recommend them for any job you need done.

Anonymous | La Mesa, CA

[ FIVE STARS ]

We contacted Ritz Design and Build a little over a year ago about potentially adding on to our home. We had a large backyard, but were limited by both a pool and an existing detatched garage. They worked with us to design and build a 621 square foot addition that added a den and masterbedroom suite off the back of our house. To start, we requested bids from four companies, but Ritz came in with the best price and a flexibility that made our project possible. And wow, we got what we paid for and more! Ritz's team of contractors are excellent. They were generally quick, professional, and showed a pride in craftsmanship that is often not seen today. It mattered to the whole team that the work they did was of excellent quality, not just good enough. And they moved quickly once they were able to break ground. From demo to final inspection we were just under five months. Since we were responsible for providing all fixtures, their success hinged on our ability to have things when they needed them. We held up our end and they held up theirs. We moved in to the new space the week before Christmas though final inspection didn't occur until January. As with any contractor, we had our challenges, but with Ritz we were able to work through them and keep the project moving forward. In the end, it was worth all the stress and angst that comes with a project of this size. If you are looking to add on or remodel your home I would highly reccomend the Ritz team.

 

Elizabeth P | Oceanside, CA

[ FIVE STARS ]

Our experience with Ritz was one of the most professionally satisfying experiences we've ever had. After designing and building no less than four homes as we traversed the country, first in the Navy and then in civilian life, we like to think we learned something about good design, permitting and construction practices. The professionals at Ritz have, in our mind, re-defined the standard of excellence for us. We built a two-car garage with a small granny flat apartment above it; certainly not one of Ritz's high dollar projects, but you wouldn't know it by the attention given our project from start to finish from every member of the design and construction teams. Many know, at least intuitively if not by experience, that the most important part of any construction project is the foundation. If it isn't plumb and square then nothing else that follows will be either. Sure, a good framing crew can cover up foundation mistakes, but that wasn't the case here. The foundation was perfect (I had it independently checked). And the framing crew? Absolutely the very best I've ever had the pleasure of working on any of my aforementioned four homes. I can say the same for the electrician, mason, painter and on and on. I learned long ago you can tell a lot about a company and in this case a construction team by how clean they keep the construction sites; during the day and how they leave it at the end of the day. Not only is it a sign of pride they have in their work, but it is an indicator of how the workers think about their own safety and that of the homeowner. On our last home project, I had to get after the company owner several times for the project not meeting my safety and cleanliness standards. For our Ritz project, I never had to make that call. As I told Ed, the owner of Ritz, his subcontractors, many of whom have been with him for several years (which is almost unheard of in this business) are his competitive advantage over all the other build/design firms in SD. Truth be told, we don't refer to the team that worked on our project as subcontractors; to us they were no less than expert craftsmen. Did the project go perfectly, without flaws? Of course not. I've never had a home build go perfectly, but this one was closer than all the others. Ed was active, engaged and committed to making it right. One of the mistakes was, admittedly ours. In trying to save some money we insisted on a cheaper shower product installation only to have to agree late in the project we were wrong. He had every right to charge us for not only the demolition of the old plastic shower, but then to stick it to us  for the new tile installation, especially since our change orders delayed the overall project schedule. He surprised us with his generosity and desire to make sure we were satisfied. We are big fans of Ritz and the people behind the logo. We've told Ed and his team to use us as references. We can provide no better recommendation.

Amy S | San Diego CA

[ FIVE STARS ]

Ritz was very professional and helpful and walked us through the project every step of the way. The workers from the demo crew to the foundation layers to the construction crew were all very professional and considerate of our family as we have dogs and small children. They went above and beyond at every curve and well exceeded our expectations. We hope to work with them in the future with any remodeling work and would recommend them to anyone.

Ed S. | Imperial Beach, CA

[ FIVE STARS ]

I talked to six other contractors before choosing Ritz. I live in Imperial Beach and some contractors wont work down hereI found Ritz kept me notified when they would be here and what they would be doing, They were really marvelous about me working in the area that they were in doing my custom woodworking for trim and other things, They had a carpenter that was just fabolous, He wouldnt settle for good enough, It had to be RIGHT. The seperate trade crews were knowledgeable and some of the best I have seen and their tile guy I would place well above average, Ours was a very difficult tile job and he did an unbelieveable job for us.

Meinrad S. | Poway, CA

[ FIVE STARS ]

Pushing out two walls was a difficult remodeling job but Budge-It did an outstanding job! I was impressed with their craftsmanship and my outdoor room impresses every visitor. Their design of my shower bench is far more practical and userfriendly than Marrokal's corner design. During this construction we had a family tragedy and they were bending over backwards to accomodate us. We definitely would hire them again!

Stuart E. | San Diego, CA

[ FIVE STARS ]

Ed is an effective team leader who brings in the materials and workers on time and moves the project ahead on schedule. He has been extremely helpful in locating sources for tile, vanities, fireplaces and so on, often being there with us helping us with the selection. Most valuable for us is his being on the job site almost every day assuring the work is progressing as designed..

Vincent B. | San Diego, CA

[ FIVE STARS ]

Very Satisfied!!! The entire team at Budge-It Home Remodeling here in San Diego were just great. Response time was very fast and the design they provided was practical, fitting well with the style of home. I am extremely pleased with everyone there and all of the crew members were professional, polite and real pros. I would highly recommend them to anyone considering a Major Home Addition. Their designs were better than any of their competitors too.

Mary M. | Vista, CA

[ FIVE STARS ]

Beginning with our initial contact with Ed to the design team who provided many renderings and options for our master bed and bath addition from start to finish the work and customer service was exceptional. The demo and foundation crew, framers, electrician and plumber were all seasoned pros. They did not quit until everything was to our satisfaction and I would highly recommend them to anyone looking to add to their existing home.

Rick S. | San Diego, CA

[ FIVE STARS ]

Ed Ritter's performance and service was extraordinary. We always knew what was going to happen and every unexpected problem was dealt with quickly and effectively. Must of our success was due to Ed's diligence and professionalism. He asked a thousand questions to ensure we clearly thought through our project to ensure we knew what we wanted. Ed provided a lot of suggestions and many were incorported into the final design. Ed's sub-contractors were all very professional, experienced, and courteous. All were five star performers.

Gerardo G. | San Diego, CA

[ FIVE STARS ]

He is great about communication and returns calls in a very timely manner. They make sure to meet all of the customer's needs and expectations. He is also very detail oriented and makes sure even the littlest deatail is taken care of before he leaves the job. I have the utmost respect for him and his work. He is honest and sincere and I just generally like him.

Done Deal

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